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Payments

Payments

Learn more about Orbi quickly & easily with these helpful articles!

Learn more about Orbi quickly & easily with these helpful articles!

How does Orbi Pay work?

Wondering how Orbi Pay handles ticket revenue for your organisation? Here's the answer.

How does Orbi Pay work?

Wondering how Orbi Pay handles ticket revenue for your organisation? Here's the answer.

How to set up Orbi Pay

This guide shows you how to activate Orbi Pay so your organisation can start collecting ticket revenue.

How to set up Orbi Pay

This guide shows you how to activate Orbi Pay so your organisation can start collecting ticket revenue.

Troubleshooting: Organisation verification failed

If your organisation verification is being rejected during Orbi Pay setup, this article explains how to fix it.

Troubleshooting: Organisation verification failed

If your organisation verification is being rejected during Orbi Pay setup, this article explains how to fix it.

Is the Orbi Pay account connected to a bank account?

Does Orbi Pay pay directly into your organisation's bank account? Yes here's the answer.

Is the Orbi Pay account connected to a bank account?

Does Orbi Pay pay directly into your organisation's bank account? Yes here's the answer.

Orbi Pay pricing explained

Wondering what Orbi Pay costs? Here's the answer.

Orbi Pay pricing explained

Wondering what Orbi Pay costs? Here's the answer.

When will we receive the money from ticket sales?

Wondering when your ticket revenue will arrive? Here's the answer.

When will we receive the money from ticket sales?

Wondering when your ticket revenue will arrive? Here's the answer.

We received an unrecognised deposit what is it?

If your organisation has received a bank deposit that you don't recognise, this article explains how to identify it.

We received an unrecognised deposit what is it?

If your organisation has received a bank deposit that you don't recognise, this article explains how to identify it.

A payout report is missing we can only see one of two payouts

If you're expecting two payout reports but can only see one, this article explains how to find the missing one.

A payout report is missing we can only see one of two payouts

If you're expecting two payout reports but can only see one, this article explains how to find the missing one.

How to change the bank account for payouts

This guide shows you how to update the bank account where Orbi Pay deposits your ticket revenue.

How to change the bank account for payouts

This guide shows you how to update the bank account where Orbi Pay deposits your ticket revenue.