My purchased tickets are not showing in my account
If you bought tickets but they're not appearing in your Orbi account, this article explains how to fix it.
Solution
Make sure you're signed in to the correct account, the one linked to the email address you used when purchasing
Check your email inbox (including spam/junk) for an order confirmation to verify the purchase completed
Still having issues?
If you're in the right account and the tickets still aren't there, email support@orbi.io with your payment reference number we'll investigate.
Still having issues?
If something is unclear or you’re still experiencing issues, reach out to our support team and we’ll help you move forward.