Events & Tickets

Can I cancel my ticket and get a refund?

Wondering if you can get a refund on your Orbi ticket? Here's the answer.

Under Swedish distance contract law (distansavtalslagen), the right of withdrawal generally does not apply to event tickets this exception covers leisure activities tied to a specific date.

If you'd like a refund, contact the event organiser directly. The organiser may choose to make an exception at their discretion. Orbi, as the platform, cannot issue refunds without the organiser's explicit approval.

Tip: If you can't attend, consider transferring your ticket to someone else instead, see How to transfer a ticket to someone else.

Still having issues?

If something is unclear or you’re still experiencing issues, reach out to our support team and we’ll help you move forward.