A section or sub-account can't access their account
If a section or sub-account within your organisation is locked out of their Orbi account, this article explains how to fix it.
Solution
Email support@orbi.io with the sub-account's email address and your organisation name. We can restore access directly, or grant you Admin permissions so you can manage the sub-account yourself.
Still having issues?
Contact support@orbi.io with the sub-account's email and your organisation name.
Still having issues?
If something is unclear or you’re still experiencing issues, reach out to our support team and we’ll help you move forward.